The party game
where customer
service spirals out of control.
Featured product
One Star Review Party – From Polite to Lifetime Ban.
€9,99
Taxes included.
Shipping calculated at checkout.
Pre-order: Shipping from January 1, 2027. Delivery within Germany usually takes 3–5 business days, and to the rest of the EU 5–8 business days.
Pickup currently not available
Taste test · real cards from the box
300 complaints. Every single one justified.
150 cards, a one-star review on each side – plus who has to reply. Every review in German, English, French and Spanish.
→ Swipe for more complaints
How to play · one round
One star. Ten pulse levels. Zero chill.
01
Complaint
Everyone secretly draws a pulse card. The Boss reads out a one-star review – and who has to reply.
02
Statement
Everyone replies in one or two sentences in the role on the card – as friendly or as furious as their pulse demands.
03
Staff meeting
The Boss sorts all replies from calmest to angriest, themselves included.
04
Reveal
Wrong order? Warning – a tip card turns red. You win or lose together.
60–75Zen suck-up
90–105PR smile
120–135Sarcasm
150–165Lifetime ban!
180–200Meltdown
In the box · 182 tarot-size cards
Everything a complaints team needs.
Plus the card-size rulebook – in German, English, French and Spanish.
3–9 players20–30 min.ages 14+300 reviewscooperativeDE · EN · FR · ES
Frequently asked questions
Where do you ship?
Free shipping within Germany, €5 to all other EU countries. Unfortunately, we cannot deliver outside the EU.
When will it ship?
The game is available for pre-order and ships from 1 January 2027. Delivery then usually takes 3–5 working days within Germany and 5–8 working days to the rest of the EU.
How many people can play?
3 to 9 players aged 14 and up. A game takes 20–30 minutes. You play as a team: you win or lose together.
What's in the box?
182 tarot-size cards (70 × 120 mm): 150 review cards with 300 reviews, 10 pulse cards, 10 chain-reaction cards, 9 tip cards, 1 Boss card and 2 scale cards. Plus the rulebook.
What language are the cards in?
Every card is in four languages: German, English, French and Spanish. The rulebook covers all four languages too. In mixed groups, everyone replies in their own language.